Privacy Policy

Information we collect

When you contact us or submit a lead form, we may collect:

• Your name and company name
• Email address and phone / WhatsApp number
• City or operating location
• Product application or use case, and quantity / tonnage required
• Any other details you choose to share in your enquiry

We do not knowingly collect information from individuals under 18 years of age.

How we use your information

We use the information you share only to:

• Respond to your enquiry, share specifications and pricing
• Coordinate quotes, demos, deliveries and after-sales support
• Send relevant product or commercial updates if you have asked us to
• Keep records required for tax, accounting and warranty purposes

We do not sell your information to third parties.

Sharing

Your information is accessed only by Arrow Force staff handling your enquiry and the service providers we use to operate our business (for example, WhatsApp Business, our CRM, shipping partners and ad platforms used to deliver enquiry forms such as Meta's Instant Lead Forms). These providers are bound by their own privacy obligations.

Retention

We retain your enquiry details for as long as required to serve you and to meet legal, tax and warranty obligations. You may ask us to delete your details at any time by writing to us.

Your choices

You can ask us to access, correct or delete the information you have shared with us, or to stop sending you commercial updates, by contacting us using the details below. We will act on your request within a reasonable period as required by applicable law.

Contact us

For any privacy-related question or request, contact us at:

• WhatsApp: +91 93976 07827
• Web: arrowforce.in

Updates

We may update this Privacy Policy from time to time. The latest version will always be available at arrowforce.in/privacy.